Welcome to 83 Oranges®! Before placing an order, please carefully review the terms and conditions outlined below as they govern your use of our store and your transactions with us. By accessing or purchasing from our e-commerce shop, you agree to these terms.
1. General Information
1.1. Acceptance of Terms: By using our website and purchasing any products, you agree to comply with and be bound by these Terms of Service. It is your responsibility to read and understand these terms before making a purchase.
1.2. Updates to Terms: We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the store constitutes your acceptance of any changes.
1.3. Eligibility: To purchase from our shop, you must:
- Be at least 18 years old or have parental/guardian consent.
- Provide accurate personal and payment information.
2. No Cancellation Policy
2.1. No Order Cancellations: Once an order is placed, it cannot be canceled. Please make sure to review your purchase carefully before proceeding to checkout.
3. Return and Refund Policy
3.1. Eligibility for Returns: We only accept returns for items that:
- Are defective due to misprinting.
- Arrive damaged during transit.
To qualify for a return:
- You must contact us within 30 days of receiving the item(s).
- Provide photo evidence of the defect or damage for our review.
3.2. Non-Returnable Items: The following items are non-returnable:
- Items not damaged in transit or misprinted.
- Items returned after the 30-day window.
- Items damaged because of improper handling or use by the customer.
3.3. Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 7-10 business days.
3.4. Return Shipping: You are responsible for the cost of shipping your return unless the issue is due to a mistake on our part.
4. Shipping and Delivery
4.1. Shipping Times: We aim to process orders promptly and deliver within the estimated time frame provided at checkout. However, shipping delays may occur due to unforeseen circumstances.
4.2. Lost or Delayed Items: We are not liable for items lost in transit by the shipping carrier. If your package is delayed or lost, please contact the carrier directly for assistance.
5. Limitation of Liability
5.1. No Guarantees: We do not guarantee that the products and services provided will meet your exact expectations, particularly regarding fit, color variations, or other subjective preferences.
5.2. Disclaimer of Warranties: All products are provided “as is” without any express or implied warranties regarding quality, fitness for a particular purpose, or merchantability.
6. Ownership and Intellectual Property
6.1. Ownership of Content: All content, materials, images, and logos on our website are the exclusive property of 83 Oranges®. You may not reproduce, distribute, modify, or otherwise use our content without prior written consent.
7. Contact Information
If you have questions about these Terms of Service, please contact us at:
- Email: info@83oranges.com
- Phone: +91-9881237872
- Business Hours: 10am to 6 pm IST
By shopping at 83 Oranges®, you agree to these terms and conditions. Thank you for trusting us with your order!