Collector Questions
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Artist Editions are produced directly under the artist’s supervision, using museum-grade materials. Each piece is approved before shipping and includes a signed Certificate of Authenticity.
All print options are museum-quality and made to last — the choice simply depends on the texture and presence you prefer. Whichever you choose, the artwork remains the hero.
- Paper prints offer a smooth, refined matte finish with crisp detail.
- Canvas prints provide a richer, tactile surface that enhances painterly artwork.
Both varieties are premium matte, natural white, acid-free, and archival quality with the following specifications:
Paper: Ultra smooth 192 GSM EPSON
Canvas: 340 GSM PV Pigment
Prints are shipped unframed so you can choose a frame that best complements your space and décor.
All artworks are offered in standard sizes, making framing easy and flexible.
We print and manufacture all our art prints in India. It’s important for 83 Oranges® to bring you the best quality possible at the best price while also supporting the economy and ensuring fair wages for fair labour.
We print art using Epson SC-P9530 UltraChrome Pro 12 ink pigment-based HDR ink-jet technology. Our top-of-the-line equipment and extensive quality checks result in the best print quality in the industry. Our colors are more vivid, and match the original artwork as closely as possible. All orders go through our 3-step quality check before we ship them out:
• We make sure the artwork is print-ready before printing
• Fulfillment specialists check quality while orders print
• Final quality check after printing and curing.
Each print includes a signed Certificate of Authenticity issued by the artist.
Our default currency is US Dollars however, when viewing from specific countries, prices will automatically change to the local currency. To change the current currency, use the currency switcher dropdown at the right top of all pages & select the currency of your choice.
All our prints are created in standard sizes, making them easy to frame locally or online based on your personal style, wall colour, and space.
You’re welcome to choose any frame you love. Many collectors prefer clean, minimal styles that let the artwork shine — such as a light wood or neutral frame with a white mat board.
Canvas prints can be wrapped or framed locally, depending on the look you prefer.
If you’d like to order frames online, here are a few trusted options by region:
- USA: frameiteasy.com
- UK: eframe.co.uk
- Australia: frameshop.com.au
Poster hangers are also a popular, affordable option and are widely available (including at IKEA).
Ultimately, framing is a personal choice — and our prints are designed to work beautifully across a wide range of framing styles.
If you need guidance, we’re always happy to help — just reach out.
Yes. All our art & canvas prints are custom trimmed with border for framing/wrapping:
– White border included: 0.5″–0.75″ (small), 1″ (medium/large), 2″ (largest)
Any design you like can be printed on a wide range of home & lifestyle products via our partners. All you need to do is contact us and include details (name or link) of the design & the specific product you need and we will get back to you with a direct link to order your product.
For international orders, some countries may apply import taxes, customs duties, or handling fees once the artwork reaches its destination.
These charges, if applicable, are determined by your local customs authority and are not included in the artwork price. They are typically the responsibility of the buyer and vary based on the destination country and order value.
Because customs policies differ widely, we’re unable to predict or collect these fees in advance.
If any charges apply, your local customs office will contact you directly with instructions to complete delivery.
If you have questions about shipping to your country, feel free to reach out — we’re happy to help.
When it comes to fulfillment, we have two main goals—ensuring the best quality and making fulfillment as eco-friendly as possible. This is achieved with our skilled in-house team, state-of-the-art machines, and sustainable packaging.
We print art using Epson SC-P9530 UltraChrome Pro 12 ink pigment-based HDR ink-jet technology.
Our top-of-the-line equipment and extensive quality checks result in the best print quality in the industry. Our colors are more vivid, and match the original artwork as closely as possible. All orders go through our 3-step quality check before we ship them out:
• We make sure the artwork is print-ready before printing
• Fulfillment specialists check quality while orders print
• Final quality check after printing and curing.
We’re working on becoming kinder to the planet we all share, providing high-quality products made with sustainability in mind.
We try to do our best to minimize waste in packaging and source eco-friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable.
Made-to-order is making a difference in traditional retail and taking a step towards sustainable and responsible production by minimizing waste and preventing environmental damage. All our products get printed only when a customer buys them.
We’re consistently looking into new ways to make the best of our resources and reduce the CO2 produced when transporting orders.
All orders have full tracking available using this link.
Tracking will only be available once an order has shipped. You will be notified by email when this happens (where you will also find your tracking information).
Please note that it can take up to 48 hours for tracking info to show up in the carrier’s tracking system. If you need more specific information, please contact us.
We ship worldwide to over 220 countries via DHL Express with tracking.
We offer free worldwide shipping on all art prints. Duties or local taxes, if applicable, are the responsibility of the buyer.
For packages lost/damaged in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We’ll cover the costs of reprinting and shipping a replacement order for you.
We may ask for your help before doing that, like confirming that the shipping address was correct. It would also be good to get in touch with your local post office to try locating the lost order.
General pointers when handling a giclée print
1. Giclée prints should be cared for in the same way as an original piece of art
2. This means that dirt, dust, moisture, oils, adhesives, solvents, heat, and anything that could scratch, dent or crease the paper should all be avoided when you are handling your print
3. Only handle the print with clean, dry hands (it’s probably very unlikely, but if you own a pair of white cotton gloves then they are perfect for the job, but if not, freshly cleaned hands will do) as skin oils can stain the paper
4. Use two hands to support your print and hold it by the edges, that way it will not bend and you will avoid finger-smudges on the face of the print. As dents, creases and oily marks could be permanent
5. Keep your new giclée print covered with the acid-free tissue paper that it was posted with (or the acid-free protective sleeve for smaller prints) until it is framed, to avoid damage
6. Don’t use your hands to wipe off any dust as this can also damage the surface of your giclée print. Instead, use a dry, clean, white lint-free cloth or a photographer’s lens-brush
Flattening your rolled-up giclée print
1. Find a surface that is flat, smooth and hard. Clean it of any dirt and particles that might damage your print
2. Unpack the inner tube from the outer tube; your print is wrapped in acid-free tissue paper and rolled around the outside of this inner tube
3. Carefully remove the print from the postal tube whilst keeping it covered in the protective acid-free tissue paper
4. Lay the print out, image side up, on the flat surface
5. With the tissue paper still covering the print’s image, on the ends and around the middle of the print, place a few clean and dry objects that are smooth, flat and heavy…books are perfect
6. Let your giclée print relax over-night – if it still isn’t flat when you remove the books, replace them for a few more hours
Never be tempted to use an iron, steam, or moisture to flatten it – as this will definitely damage it!
Cleaning your print
1. Never try to clean a giclée print with a damp cloth, water or solvents
2. We recommend using a clean, white, dry, soft lint-free cloth or a photographer’s lens-brush to gently wipe off dust
3. Using a white non-coloured cloth will allow you to see when dust has been collected
4. To avoid staining the giclée, do not clean with a dirty or dark coloured cloth
As all our items are made to order, we do not offer item exchanges accounting to buyer’s remorse. We may be able to help replace an order if it does not meet your satisfaction. Please contact our Customer Service team.
We gladly offer replacements any misprinted/damaged/defective items. Any such claims must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. It is best to contact us before returning any products. We do not refund orders for buyer’s remorse.
There are no cancellations accepted for our made to order prints. Due to the nature of our business, and orders being immediately forwarded to printing partners, it’s not possible for us to cancel orders.
We’re happy to answer any questions you my have. You can click on the chat bubble at the right bottom of this page to contact us or email us at info@83oranges.com